Effective Date: October 1, 2024
L5US (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information, as well as your rights regarding that information.
1. Information We Collect
We collect information you provide directly to us, such as:
- Contact details (name, email, address, phone number)
- Shipping details (recipient names, shipping addresses)
- Payment information
- Any other information you choose to provide
We may also collect information automatically, including:
- IP addresses
- Device information
- Cookies and similar tracking technologies
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your shipping requests
- Communicate with you regarding your orders
- Improve our services and customer experience
- Ensure the security of our website
Note: We do not share your personal information with third parties for marketing or promotional purposes.
3. Information Sharing and Disclosure
We may share your information with:
- Service providers (e.g., shipping carriers) who assist in fulfilling orders and providing our services
- Law enforcement or government agencies when required by law
We ensure these parties only access the information necessary to perform their functions and protect your data under legal requirements.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyze usage patterns
- Tailor content and advertising
You can control the use of cookies through your browser settings.
5. Data Security
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
6. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt out of communications from us
- Disable cookies through your browser settings
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing any information.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Phone: (866) 910-4004