Across borders,
with the paperwork done.
DDP and DDU options. Customs documentation auto-generated. Restricted-goods compliance handled in-house. We route each shipment through the right carrier for its destination, for the best combination of price, transit, and customs reliability.
International services.
Price your destination →DDP
Delivered Duty Paid. You cover duties and taxes upfront, so the recipient sees no surprises. Best for B2C.
DDU
Delivered Duty Unpaid. Recipient pays duties on import. Lower cost, more friction at delivery.
Customs documentation
Commercial invoices, harmonized tariff codes, and all required customs paperwork, auto-generated from shipment data.
Air freight
Time-critical international cargo. Coordinated with major cargo airlines for guaranteed transit.
Ocean freight
Container and consolidation shipping for non-time-sensitive international cargo.
Restricted goods
IATA-compliant shipping for lithium batteries, dangerous goods, and other restricted classes.
The L5 rate calculator
Price a shipment.Before you call us.
No login. No sales call. Official L5 rates by service, weight and zone.
Frequently asked
International, answered honestly.
How many countries can L5 ship to?
We deliver to 220+ countries and territories worldwide through USPS and our vetted international partner network. We route each lane to the right carrier based on cost, speed, and customs reliability.
How do you handle customs and duties?
Compliant commercial invoices, harmonized tariff codes, and required customs documentation are auto-generated from your shipment data. For DDP (Delivered Duty Paid) shipments, we collect and remit duties on your behalf. For DDU, the recipient pays on import.
What's the difference between DDP and DDU?
DDP (Delivered Duty Paid) means you pay duties and taxes upfront, so the recipient receives the package with no surprise charges. Best for B2C retail. DDU (Delivered Duty Unpaid) means the recipient pays duties on import. Cheaper but creates friction at delivery.
Can I get tracking that works internationally?
Yes. Every shipment gets end-to-end tracking through our unified tracking system, even across multi-carrier handoffs. Your customers see consistent status updates whether the package is moving on USPS or a local last-mile partner.
What's the typical transit time to Europe, Asia, Latin America?
Express service to major European cities is 2–4 business days. Asia (Tokyo, Singapore, Hong Kong) runs 3–5 business days. Latin America is 4–6 business days. Economy options ship in 7–14 business days at significantly lower cost.
Do you handle restricted items, lithium batteries, or hazardous goods?
Yes. IATA-compliant shipping for lithium batteries, dangerous goods, and other restricted items through our regulatory team. Extra documentation and packaging applies. Not every lane supports every restricted class, so we confirm feasibility upfront.
What if a package is held in customs?
Our customs team monitors holds in real time and works directly with import authorities to release shipments fast. For repeat-shipper accounts, we can pre-clear known SKUs to avoid delays.
How does pricing compare to going direct with an international carrier?
Aggregated volume across our customer base means our published rates beat what most mid-market shippers can negotiate solo. We also route each shipment to whichever carrier has the best combination of price, transit time, and customs reliability per destination.
"We ship to 38 countries from Texas. L5 set up DDP, runs the customs paperwork, and pre-clears our top SKUs. We stopped getting customs-hold tickets."
— VP Operations · Consumer electronics brand