Agreement to Terms
By accessing or using the services provided by L5 ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use our services.
Description of Services
L5 provides shipping, logistics, mail services, freight transportation, and related services to businesses. Our services include parcel delivery, mail processing, international shipping, warehousing, distribution, and logistics management.
Account Registration
To access certain features of our services, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Shipping Terms
Shipment requirements
You agree that all shipments processed through our services will:
- Comply with all applicable laws and regulations
- Not contain prohibited or restricted items
- Be properly packaged and labeled according to our guidelines
- Include accurate and complete shipping information
Prohibited items
You may not ship items that are illegal, hazardous, perishable without proper arrangements, or otherwise prohibited by law or our shipping policies. We reserve the right to refuse any shipment at our discretion.
Delivery times
While we strive to meet all delivery timeframes, delivery dates are estimates only. We are not liable for delays caused by circumstances beyond our control, including but not limited to weather, carrier issues, or customs delays.
Pricing and Payment
You agree to pay all fees associated with services you use. Pricing may be subject to change with notice. Payment terms will be established in your service agreement or at the time of service.
Limitation of Liability
To the maximum extent permitted by law, L5 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or related to your use of our services.
Our liability for lost, damaged, or delayed shipments is limited as set forth in our shipping policies and applicable carrier terms.
Claims
Claims for lost or damaged shipments must be submitted within the timeframes specified in our shipping policies. We will work with you and applicable carriers to resolve valid claims in accordance with carrier policies and limitations.
Intellectual Property
All content, trademarks, and intellectual property on our website and in our services are owned by L5 or our licensors. You may not use our intellectual property without prior written consent.
Indemnification
You agree to indemnify and hold harmless L5 and its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our services or violation of these Terms.
Termination
We may suspend or terminate your access to our services at any time for any reason, including breach of these Terms. Upon termination, your right to use our services will immediately cease.
Force Majeure
We are not liable for any failure or delay in performance under these Terms caused by acts or events beyond our reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, government actions, labor disputes, pandemics, embargoes, carrier disruptions, customs delays, severe weather, fire, flood, power outages, network failures, or shortages of fuel, materials, or transportation.
Dispute Resolution
Any dispute, claim, or controversy arising out of or relating to these Terms or the services provided by L5 shall first be submitted to good-faith negotiation between the parties. If unresolved within 30 days, the parties agree to submit the matter to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. Arbitration shall take place in the state in which L5 maintains its principal place of business unless the parties otherwise agree. Judgment on the award may be entered in any court of competent jurisdiction.
You agree that any dispute will be resolved on an individual basis and waive any right to participate in a class, collective, or representative proceeding.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States and the state in which L5 maintains its principal place of business, without regard to conflict-of-law principles.
Severability
If any provision of these Terms is held to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms otherwise remain in full force and effect.
Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on our website. Your continued use of our services after any changes constitutes acceptance of the new Terms.
Contact Information
If you have questions about these Terms of Service, please contact us at:
This document is provided as a starting framework. Before relying on it for legally binding terms, please have it reviewed by qualified legal counsel familiar with your jurisdiction and operations.